legal.lastUpdated August 2026
Privacy Policy
This Privacy Policy explains how Institutional Grid Master ('we', 'us', or 'our') collects, uses, and protects information you provide when using our website and services.
1. Information We Collect
We collect information you voluntarily provide when submitting the payment form: your name, email address, MT5 account number, selected plan, and any payment proof files you upload. We do not collect payment card details — all payments are made directly via USDT wallet transfers.
2. How We Use Your Information
We use the information you provide solely to: verify your payment, activate your EA license, communicate with you about your subscription, and provide customer support. We do not use your information for marketing purposes without your explicit consent.
3. Data Storage and Security
Payment proof files are stored on our secure servers and are accessible only to authorised personnel for the purpose of payment verification. We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties, except as required by law or to provide our services (e.g. our messaging platform for support communications). We do not share your MT5 account number or trading data with any broker or third party.
5. Cookies
Our website may use essential cookies to ensure basic functionality. We do not use tracking or advertising cookies without your consent. You can control cookie settings through your browser preferences.
6. Data Retention
We retain your information for as long as your subscription is active and for a reasonable period thereafter for record-keeping purposes. You may request deletion of your data by contacting us on Telegram.
7. Your Rights
You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, please contact us via Telegram. We will respond to your request within a reasonable timeframe.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify active users of material changes via Telegram. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
9. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us via Telegram.